UnitedHealthcare At Home
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FAQs

General

What is Care Memo?

General

I downloaded the app, but it said I need an invitation. What should I do?

General

How do I reset my password?

Care Team

What’s the difference between a Caregiver and a Helper?

Care Team

How can other individuals be added to the Care Team?

Care Team

Can I send messages to people not in the Care Team?

Care Team

How can other individuals be removed from the Care Team?

Care Team

How do I leave a Care Team?

Documents

How do I add a document?

Documents

How do I share a file?

Documents

What if I have a question on the After Visit Summary?

Documents

Are my documents and information safe?

Contacts

How do I add a new contact?

Contacts

Does deleting a contact in Care Memo delete them from my phone?

Tasks

How do I add a new task?

Tasks

How do I mark a Task complete?

Tasks

How do I add a reminder to a Task?

Tasks

Can I change the task assigned to me?

Tasks

How do I remove a Task?

Feedback and feature requests

How do I share my feedback or suggest a feature?