As an Active Care Recipient (member), if you would like additional loved ones added to the app, simply click the Invite Care Team button on the Home screen. This will bring up a screen where you can invite another person by manually entering their name and phone number or selecting someone from your phone contacts. You will then be taken to a screen where you assign either a Helper or Caregiver role to this person. A Helper has limited read-only access where a Caregiver has full access to the app. The last step is to check a box authorizing the sharing of your health information with this person in the Care Memo app. You will have the opportunity to renew authorization once a year.
As a Helper or Caregiver, if you would like additional loved ones added to the app, simply message the Active Care Recipient (member) and ask that they consider adding the person(s) to their Care Team. You may also message the professional caregiver(s) on the Care Team. The professional caregiver will start the process to invite them to the app, which may require requesting documentation such as a Power of Attorney or Release of Information. NOTE: This functionality may not be available to all users.