Institutional Special Needs Plans
For technical or program support, please call (866) 346-4734.



FAQs

General

What is Care Memo?

General

How do I reset my password?

General

I downloaded the Care Memo Mobile app, but it said I need an invitation. What should I do?

Care Team

How can other individuals be added to the Care Team?

Care Team

Can I send messages to people not in the Care Team?

Care Team

How do I leave a Care Team?

Care Team

How can other individuals be removed from the Care Team?

Documents

How do I share a file?

Documents

Are my documents and information safe?

Documents

What kind of documents are available?

Documents

What if I have a question on the After Visit Summary?

Contacts

How do I add a new contact?

Contacts

Does deleting a contact in Care Memo delete them from my phone?

Feedback, feature requests, and miscellaneous

How do I share my feedback or suggest a feature?

Feedback, feature requests, and miscellaneous

Does Calm use any open-source software?